Upkeeping our sincere commitment to customer satisfaction, we have designed a very customer friendly Product Return Policy.
Following are the policy details :
STATE OF THE PRODUCT
The product to be returned must be unused, unwashed, unaltered, undamaged and retaining the original tags.
The request email for return should be sent to firstname.lastname@example.org within 7 days of delivery with the following information – Order Number, Delivery Address, Reason for Return, Package/Product Images in case the package received was damaged.
Once your request is received and approved by the House Of Muher Customer Care, we will arrange for a return pick up at an agreed upon time.
The product reaches us in about 3-5 working days after pickup. Upon receiving the product, the necessary quality checks are done which take about 2-4 working days. After quality checks are done, the refund process is initiated and then the amount gets refunded in about 3 working days. So, effectively the time duration between product pickup and final refund is about 5-9 working days.
Customized Orders and International Orders are not eligible for return.
For any other query, please feel free to contact us on email@example.com or (+91) 9305811346.