Shipping Information

SHIPPING FROM
We ship from our office based in Lucknow, UP, India.

SHIPPING TO
We deliver to more than 200 countries around the world.

SHIPPING PARTNERS
We ship through reliable courier services like Delhivery, Bluedart, FedEx or DTDC.

SHIPPING COST
Domestic Orders (Orders delivered within India) : Free shipping
International Orders (Orders delivered outside India) : Shipping charges applicable

DELIVERY TIME
Manufacturing
As all our products are embellished with intricate hand embroidery, it takes around 8-10 days to manufacture them. 
Shipping
The shipping of products takes another 2 to 5 days in the case of domestic orders and 10 to 15 days in the case of international orders. 
Delivery Time (Manufacturing + Shipping)
Thus, the total estimated delivery time under normal circumstances* is 10 to 15 days for domestic orders and 20 to 25 days for international orders. 
*Uncontrollable Factors
The delivery time can be adversely impacted by uncontrollable factors like lockdowns and strikes.

SHIPMENT TRACKING INFORMATION
As soon as we ship your product, the shipment tracking information is sent to you via an email.

SHIPMENT INSURANCE
House Of Muher insures each purchase during the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by House Of Muher and transfer of responsibility in the same way.

TAXES & DUTIES ON PRODUCTS
For Indian Customers
Product Prices displayed are inclusive of all taxes and duties.
For International Customers
Most countries are shipped to on a DDU (Delivery Duty Unpaid) basis, which means product prices displayed are exclusive of all import duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are in, payment of these at the time of delivery is necessary to release your order from customs on arrival.

For any other query, please feel free to contact us on contact@houseofmuher.com or (+91) 9305811346.